9LYVZ Return Policy
At 9LYVZ, we want you to love every piece you own. If something isn’t quite right, we accept eligible returns for store credit.
Eligibility
- Items must be returned within 14 days of delivery.
- Merchandise must be:
- Unworn
- Unwashed
- With original tags attached
- Items marked Final Sale, Clearance, or purchased with a discount code of 30% or more are non-returnable.
Refunds
- We currently offer store credit only for all eligible returns.
- Store credit will be issued as a digital gift code sent to your email within 5 business days after return approval.
Return Instructions
- Email us at info@9lyvzapparel.com with your order number and item(s) you'd like to return.
- Once approved, we’ll send return instructions.
- You are responsible for return shipping costs unless the item was damaged or incorrect.
Non-Returnable Items
- Bodysuits, intimate apparel, or swimwear (for hygiene reasons)
- Sale items marked Final Sale
- Worn, damaged, or altered items
Questions?
Reach out anytime at info@9lyvzapparel.com — we’re here to help.